Thought i would share a little story.... just before Christmas we were camping at a van park at Alexandra Headland. One morning, i noticed a small crack at the top of the windscreen in the 150. During the day... every time i walked past the car from the van.. i noticed the crack get larger....till it was halfway down the screen! So, I thought... new windscreen.... insurance? nah...of course i still had to pay an excess..... and also heard the stories of the windscreen being an integral part of the sound deadening etc.
It was Friday, and we were due to leave the next day.... so... i thought... ok.. lets do the "last resort" first... and drop into the nearest Toyota Dealer to ask about pricing.
So... 11am , i dropped into Ken Mills Toyota at Maroochydore... fully expecting to be told they could book me in next month and the cost would be thousands!
Well..how wrong was I ? The young lass at the service counter was happy to help...grabbed a notepad and ducked out to the car to check if it might be a warranty issue.. Unfortunately it wasnt.. as the stone chip was pretty clear. Well, she said the only thing to do is replace the screen. I prepared for the financial damage... and she said... "it should be about $300 fitted".... Well.. that was not too bad i thought... so i asked.."when?" ...she said..." i will see if i can get someone to do it for you later today (yes TODAY!) as i know you are heading off tomorrow..I'll call you shortly and let you know
So I headed back to camp, and the phone rang, with the lass telling me if i can drop it down now they will do it straight away!... they will also drop me back to the park and then pick me up if i wanted to!
So, i dropped the car in (decided to wait in their lounge as i could do some work from there) and in 2 hours... it was ready... $290!
So, i have to admit... excellent service, reasonable pricing, and a happy experience from contact with a Toyota Dealer ! Ken Mills Toyota Maroochydore Service Department..... well done!
It was Friday, and we were due to leave the next day.... so... i thought... ok.. lets do the "last resort" first... and drop into the nearest Toyota Dealer to ask about pricing.
So... 11am , i dropped into Ken Mills Toyota at Maroochydore... fully expecting to be told they could book me in next month and the cost would be thousands!
Well..how wrong was I ? The young lass at the service counter was happy to help...grabbed a notepad and ducked out to the car to check if it might be a warranty issue.. Unfortunately it wasnt.. as the stone chip was pretty clear. Well, she said the only thing to do is replace the screen. I prepared for the financial damage... and she said... "it should be about $300 fitted".... Well.. that was not too bad i thought... so i asked.."when?" ...she said..." i will see if i can get someone to do it for you later today (yes TODAY!) as i know you are heading off tomorrow..I'll call you shortly and let you know
So I headed back to camp, and the phone rang, with the lass telling me if i can drop it down now they will do it straight away!... they will also drop me back to the park and then pick me up if i wanted to!
So, i dropped the car in (decided to wait in their lounge as i could do some work from there) and in 2 hours... it was ready... $290!
So, i have to admit... excellent service, reasonable pricing, and a happy experience from contact with a Toyota Dealer ! Ken Mills Toyota Maroochydore Service Department..... well done!
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