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  • #16
    Originally posted by amts View Post
    Is this Peter Kittle? If so, looks like they are improving on their customer service side of things.
    shouldn't mention names amts :P
    i think all the dealers are as bad as one another... i don't think there is such a thing as a dealer with good customer service.
    2011 150series GXL

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    • #17
      They walk around your car with a clip board and note the condition, damage, etc just like when you return a rental car. Then they would have a record that the vehicle was not damaged upon receipt and they get you to sign the page before they commence with the servicing. At least that's what happens here in Kalgoorlie now that they have a brand new premises.
      Dave
      Views expressed are mine alone and are not intended to compromise the integrity of my employer nor offend those who may read such views.
      Bugger Bali, get out and see Australia before we sell it all to China.

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      • #18
        Originally posted by Bushbasher View Post
        They walk around your car with a clip board and note the condition, damage, etc just like when you return a rental car. Then they would have a record that the vehicle was not damaged upon receipt and they get you to sign the page before they commence with the servicing. At least that's what happens here in Kalgoorlie now that they have a brand new premises.
        Happens here too.
        2011 150series GXL

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        • #19
          Does not happen in Sydney...
          Sold the Prado. Now FJ Cruiser

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          • #20
            good to see they are going to repair it. Toyota should be upholding it's customer service to the highest level. It seems the service workshops can differ dramatically.
            2005 Grande - bull, lights, snork

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            • #21
              It can be annoying when these things happen, but in the end what does it matter. The car will eventually get crushed and well all be dead and buried and wonder why we spent our lives caring about small details when we could have been enjoying th precious time we have.

              No I'm not a morbid, just can't be bothered worrying about stuff... I mean some people do genuinely have a tough life... not a scratch on their bullbar.

              I remember the first time my wife scratched her car and was worried about me getting upset... I said who cares you wouldn't hurt a person's feelings over a bit of paint and steel that will end up rusting away...

              Oh well... thats my rant for the day.

              Craig

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              • #22
                WHATTTTTTTTTTTT?

                Craig are you smoken Hooch?

                The point is some random shite scratched it. If its the wife, the kids, the motherin(out)law then fine, but some twat that you are paying to care for the rig scratching it is, in the words of that fat pommy nanny, "UNASSEPTABLE"

                Now go sit in the naughty corner and think about your post......
                [B][COLOR=blue]Bitumen: A blatant waste of taxpayers money![/COLOR][/B]
                [URL="http://www.pradopoint.com/viewtopic.php?f=38&t=12197&start=0&st=0&sk=t&sd=d"]My rig buildup[/URL] [URL="http://www.pradopoint.com/album.php?albumid=141"]Mundaring Power Lines Jan 01[/URL] [URL="http://www.youtube.com/watch?v=KuQmi3Tgoe0&feature=feedu=d"]You Tube Video Morgan Quarry[/URL]

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                • #23
                  Local Toyota dealer scratched the (remaining) plastic bumper when fitting an ARB bullbar. No worries, they fixed it and gave me a free Camry for a couple of days while it was fixed.

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                  • #24
                    push them to give you a new car. you must compare it with the other car first then make a decision
                    The more happiness we bring to others, the happier we ourselves become.

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                    • #25
                      Fair enough Midlife, But I still couldn't care less... I mean I care for my rig, even polish it... and I would like to see it fixed if scratched but certianly wouldn't spend anytime getting annoyed about it. There are more fun things in life to be doing then worrying about a scratch, dent, etc. Anyway just rambling....

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                      • #26
                        I never woulda picked this thread to get philosophical. I mean, whats the point in even owning a car then if we are gonna be food for worms.

                        The point is, first its a scratch, then its a dent, next you know he is sleeping with your daughter and wearing your double pluggers! Where does it end???

                        Unleash hell Wooley!
                        NOW FOR SALE!!! - 2004 Silver GXL 3lt 4spd Auto - ARB Bullbar, Safari Snorkel, Redarc Dual Battery System, Cooper ST MAXX, Dark Tint, IPF900XS spots, Raised Bilstein/Kings Suspension/Firestone Airbags, Autosafe Cargo Barrier, Sandgrabbers, Rola Roof Rack Stuff, Insect Screen, Dust/Wind Deflectors, Sheepskin/Black Duck Seatcovers, GME TX3510, ARB underbonnet compressor, Allied Hammer Rims, ARB UVP, [url="http://www.pradopoint.com/showthread.php?18043-Rock-sliders-steel-side-steps"]AJ Sliders[/url]

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                        • #27
                          Originally posted by madkore View Post
                          i never woulda picked this thread to get philosophical. I mean, whats the point in even owning a car then if we are gonna be food for worms.

                          The point is, first its a scratch, then its a dent, next you know he is sleeping with your daughter and wearing your double pluggers! Where does it end???

                          Unleash hell wooley!
                          who is sleeping with my daughter?!

                          There is gonna be more than dents in my Bull Bar when his head imprints into it!!!!!!!!!
                          [B][COLOR=blue]Bitumen: A blatant waste of taxpayers money![/COLOR][/B]
                          [URL="http://www.pradopoint.com/viewtopic.php?f=38&t=12197&start=0&st=0&sk=t&sd=d"]My rig buildup[/URL] [URL="http://www.pradopoint.com/album.php?albumid=141"]Mundaring Power Lines Jan 01[/URL] [URL="http://www.youtube.com/watch?v=KuQmi3Tgoe0&feature=feedu=d"]You Tube Video Morgan Quarry[/URL]

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                          • #28
                            Originally posted by madkore View Post
                            next you know he is sleeping with your daughter and wearing your double pluggers! Where does it end???

                            Unleash hell wooley!
                            not the double pluggers!!!!!
                            2004 Prado GXL. v6 auto, ARB deluxe bar, exhaust, 2" EFS lift kit, Outback Acc rear bar,
                            rallye 2000 spots, roof mount dvd, dig_options stereo, toyota roof bars.
                            More to come!

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                            • #29
                              Originally posted by MidLifeCrisis View Post
                              who is sleeping with my daughter?!

                              There is gonna be more than dents in my Bull Bar when his head imprints into it!!!!!!!!!
                              you have daughters?!
                              2011 150series GXL

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